Legal
Privacy Policy
Last updated July 2026
At Solar Hound, your privacy matters. This policy explains what information we collect, how we use it, and the steps we take to keep it safe. We've kept things short and plain so you can actually read it.
Information we collect
When you submit our enquiry form or book a call, we collect the details you provide — typically your name, email, company and message. We don't collect anything you haven't chosen to share with us.
How we use your information
We use your contact details solely to respond to your enquiry, schedule meetings and share information you've asked for about our services. That's it.
No spam, ever
We don't send unsolicited marketing emails and we never sell, rent or share your details with third parties for marketing purposes.
Analytics & cookies
We use lightweight analytics to understand how visitors interact with the site — which pages perform well, where people drop off, and how to improve the experience. This data is aggregated and doesn't personally identify you. Cookies are used only to support core functionality and basic analytics.
Data handling & storage
Enquiry data is stored securely on infrastructure provided by trusted cloud partners. Access is limited to the Solar Hound team. We retain your information only for as long as needed to respond to your enquiry or maintain our working relationship, after which it's removed.
Your choices
You can request a copy of the information we hold about you, or ask us to delete it, at any time. Just email us and we'll take care of it.
Get in touch
Questions about this policy or how we handle your data? Reach out anytime.
hello@solarhound.com.au